Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

When submitting a ticket, please provide as much useful information as possible regarding the product (model, hardware version etc) and the specific problem as this will help us to resolve the problem faster.

This ticket system is for existing customers only who either have a technical problem or a warranty related issue with an existing product. All new sales related inquiries should be sent directly to our sales email address: [email protected]